Terms of service
Overview
This website is operated by HollowKnit. Throughout the site, the terms "we", "us" and "our" refer to HollowKnit. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions ("Terms of Service"), including any additional terms, conditions and policies referenced herein. These Terms of Service apply to all users of the site.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions, you should not access the website or use any services.
Online store terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.
A breach or violation of any of the Terms will result in an immediate termination of your access to our Services.
General conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.
Accuracy of information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.
We reserve the right to modify the contents of this site at any time. You agree that it is your responsibility to monitor changes to our site.
Products and pricing
Prices for our products are listed in USD and are subject to change without notice.
We reserve the right to discontinue any product at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of a product.
We do not warrant that the quality of any products or information obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Product images are generated for illustrative purposes and may differ slightly from the physical item in colour or texture due to screen settings and the nature of digital displays.
Colours and images
We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your monitor's display of any colour will be accurate. Minor colour variation between the product and your screen is not considered a fault.
Returns, refunds and exchanges
Items can be exchanged for a different size within 14 days of delivery, provided they are unworn, unwashed and in their original condition. Return postage is paid by the customer; we will ship the replacement size free of charge. We do not offer refunds for change of mind. More information is on our Refund Policy
Shipping
We ship to the United States and Canada. Standard Shipping is free. Express Shipping costs $9.50 USD. Orders are dispatched within 24 hours. Full details are in our Shipping Policy
Third-party links
Our store may include links to third-party websites. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.
Personal information
Your submission of personal information through the store is governed by ourPrivacy Policy
Errors, inaccuracies and omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions or availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate, at any time without prior notice (including after you have submitted your order).
Limitation of liability
In no case shall HollowKnit, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising out of or in any way connected with your use of the Service or any product purchased using the Service.
Indemnification
You agree to indemnify, defend and hold harmless HollowKnit and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.
Governing law
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which HollowKnit operates.
Changes to Terms of Service
We reserve the right to update, change or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
Contact
Questions about the Terms of Service should be sent to us at tryhollowknit@gmail.com.